Frequently Asked Questions

Everything you need to know about shopping with Mars The Label.

How long does shipping take?

Standard shipping typically takes 3-5 business days, while express options are available for delivery within 1-2 business days depending on your location.

What is your return policy?

We offer a 14-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, swimwear and bodysuits must have the protective seal intact.

How do I find the right size?

Each product page features a detailed size guide. Our items generally run true to size, but we recommend checking specific measurements if you are between sizes.

Do you ship internationally?

Yes, Mars The Label ships worldwide. Shipping costs and delivery times vary by country and will be calculated at checkout.

Can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress.

What payment methods do you accept?

We accept all major credit and debit cards, PayPal, and buy-now-pay-later options like Klarna and Afterpay.